Heat Pump Emergency Heat — When to Use It in Pisgah Forest, NC

Professional Heat Pump Emergency Heat — When to Use It in Pisgah Forest, NC

When you need heat pump emergency heat — when to use it in Pisgah Forest, NC, Quality Comfort Heating & Cooling is just 35 minutes southwest from our Asheville headquarters — meaning fast response times and reliable service. We've been the NATE-certified team that Pisgah Forest area residents trust since 2005.

Located just outside Brevard near the entrance to Pisgah National Forest, Pisgah Forest is a natural extension of our Transylvania County service area. Quality Comfort provides heating, cooling, and moisture management services to Pisgah Forest homeowners who face the unique challenges of living in one of the wettest areas in the eastern United States.

Heating in Pisgah Forest comes with unique demands. At 2,087 feet elevation, winters are moderate but still require a reliable heating system. Pisgah Forest shares Transylvania County's extreme rainfall — averaging 70+ inches per year — making dehumidification a top HVAC priority. Homes near the Davidson River and Pisgah National Forest are heavily shaded by mature tree canopy, which reduces cooling loads but increases moisture problems and debris accumulation on outdoor units. Many properties here are older, with original ductwork running through damp crawl spaces that need remediation before HVAC upgrades will perform properly. Our heating technicians factor in these Pisgah Forest-specific conditions for every repair and installation.

What Is Emergency Heat?

Every heat pump thermostat has an "Emergency Heat" or "Em Heat" setting, and most homeowners in Asheville and Western North Carolina have no idea when to use it — or what it actually does. Emergency heat bypasses your heat pump entirely and relies solely on your backup heating system, which is typically electric resistance heat strips built into your air handler. This backup system is less efficient (and more expensive to operate) than your heat pump, which is why it's labeled "emergency" — it's meant for situations where the heat pump itself cannot operate.

When to Switch to Emergency Heat

Use emergency heat only when your heat pump has physically failed and cannot run — for example, if the outdoor unit is damaged, the compressor has failed, or the unit is completely iced over and the defrost cycle isn't working. Emergency heat keeps your home warm while you wait for repair. Do NOT switch to emergency heat just because it's cold outside. Modern heat pumps, especially cold climate models, are designed to heat efficiently even in sub-freezing temperatures. Running on emergency heat when the heat pump is functional wastes enormous amounts of electricity.

The Cost of Running Emergency Heat

Electric resistance heat is roughly three times more expensive to operate than a heat pump per unit of heating. If your heat pump has a COP (coefficient of performance) of 3.0, it produces three units of heat for every unit of electricity consumed. Emergency heat strips have a COP of 1.0 — they convert electricity to heat at a 1:1 ratio. Running emergency heat for even a few days during a WNC winter can add $100 to $300 to your electric bill. This is why prompt heat pump repair is critical.

Call Us Instead of Staying on Emergency Heat

If you've had to switch to emergency heat because your heat pump isn't working, call Quality Comfort right away. We provide emergency heat pump repair across Western North Carolina. The sooner we get your heat pump running again, the sooner your energy bills return to normal.