Heat Pump Emergency Heat — When to Use It in Lake Lure, NC
What does the 'Emergency Heat' setting on your thermostat do? When should you use it? Answers for WNC homeowners. Proudly serving Lake Lure & Rutherford County.
Professional Heat Pump Emergency Heat — When to Use It in Lake Lure, NC
When you need heat pump emergency heat — when to use it in Lake Lure, NC, Quality Comfort Heating & Cooling is your local HVAC team. Located just 45 minutes southeast from our Asheville headquarters, we provide fast response times and the same NATE-certified service that Lake Lure area residents have trusted since 2005.
Lake Lure's lakefront homes and mountain properties deserve top-quality HVAC service. Quality Comfort provides heating, cooling, and indoor air quality solutions to Lake Lure and the surrounding Hickory Nut Gorge area. Whether it's a seasonal cabin or your year-round home, we'll keep you comfortable.
What Is Emergency Heat?
Every heat pump thermostat has an "Emergency Heat" or "Em Heat" setting, and most homeowners in Asheville and Western North Carolina have no idea when to use it — or what it actually does. Emergency heat bypasses your heat pump entirely and relies solely on your backup heating system, which is typically electric resistance heat strips built into your air handler. This backup system is less efficient (and more expensive to operate) than your heat pump, which is why it's labeled "emergency" — it's meant for situations where the heat pump itself cannot operate.
When to Switch to Emergency Heat
Use emergency heat only when your heat pump has physically failed and cannot run — for example, if the outdoor unit is damaged, the compressor has failed, or the unit is completely iced over and the defrost cycle isn't working. Emergency heat keeps your home warm while you wait for repair. Do NOT switch to emergency heat just because it's cold outside. Modern heat pumps, especially cold climate models, are designed to heat efficiently even in sub-freezing temperatures. Running on emergency heat when the heat pump is functional wastes enormous amounts of electricity.
The Cost of Running Emergency Heat
Electric resistance heat is roughly three times more expensive to operate than a heat pump per unit of heating. If your heat pump has a COP (coefficient of performance) of 3.0, it produces three units of heat for every unit of electricity consumed. Emergency heat strips have a COP of 1.0 — they convert electricity to heat at a 1:1 ratio. Running emergency heat for even a few days during a WNC winter can add $100 to $300 to your electric bill. This is why prompt heat pump repair is critical.
Call Us Instead of Staying on Emergency Heat
If you've had to switch to emergency heat because your heat pump isn't working, call Quality Comfort right away. We provide emergency heat pump repair across Western North Carolina. The sooner we get your heat pump running again, the sooner your energy bills return to normal.
HVAC Challenges in Lake Lure
Lake Lure's unique gorge microclimate creates temperature extremes — the surrounding cliffs trap heat in summer, making lakefront properties significantly warmer than the elevation would suggest. Humidity from the lake adds cooling load and can cause condensation issues in poorly insulated homes. Many lakefront properties have challenging access for equipment delivery, requiring careful planning for system replacements.
Seasonal Tip for Lake Lure Homeowners
Lake Lure's gorge location traps summer heat and humidity more than open mountain areas. Waterfront homes should prioritize dehumidification — we recommend running your system's fan in 'auto' mode (not 'on') to allow proper moisture removal from the evaporator coil between cooling cycles.

Serving Lake Lure & Rutherford County

Serving Lake Lure
- 45 minutes southeast from our Asheville office
- Same-day appointments available
- 24/7 emergency response
- NATE-certified technicians
- Free estimates on installations
- Financing available
Neighborhoods We Serve
Hickory Nut Gorge · Rumbling Bald · Bill's Creek · Chimney Rock · Lake Lure Town Center
Need help now?
(828) 252-8544FAQ
Heat Pump Emergency Heat — When to Use It FAQs
Need Heat Pump Emergency Heat — When to Use It in Lake Lure?
Quality Comfort is 45 minutes southeast away. Call today for fast, professional service.





