
Heat Pump Emergency Heat — When to Use It in Woodfin, NC
What does the 'Emergency Heat' setting on your thermostat do? When should you use it? Answers for WNC homeowners. Proudly serving Woodfin & Buncombe County.
Professional Heat Pump Emergency Heat — When to Use It in Woodfin, NC
When you need heat pump emergency heat — when to use it in Woodfin, NC, Quality Comfort Heating & Cooling is just 10 minutes north from our Asheville headquarters — meaning fast response times and reliable service. We've been the NATE-certified team that Woodfin area residents trust since 2005.
Woodfin is one of our closest service areas, located just 10 minutes north of our Asheville headquarters. Quality Comfort provides fast, reliable HVAC service to Woodfin's growing community along the French Broad River. From new construction in Reynolds Mountain to established homes near downtown Woodfin, we deliver the same expert service our Asheville customers know and trust.
Heating in Woodfin comes with unique demands. At 2,020 feet elevation, winters are moderate but still require a reliable heating system. Woodfin's rapid development — including the new Woodfin Greenway and river amenities — is attracting both new construction and renovations of older homes. New builds along the French Broad River need properly sized systems that account for the river valley's higher humidity. Reynolds Mountain's hilltop properties face different conditions than the valley floor homes near Riverside Drive, often requiring different HVAC approaches within the same small community. Our heating technicians factor in these Woodfin-specific conditions for every repair and installation.
What Is Emergency Heat?
Every heat pump thermostat has an "Emergency Heat" or "Em Heat" setting, and most homeowners in Asheville and Western North Carolina have no idea when to use it — or what it actually does. Emergency heat bypasses your heat pump entirely and relies solely on your backup heating system, which is typically electric resistance heat strips built into your air handler. This backup system is less efficient (and more expensive to operate) than your heat pump, which is why it's labeled "emergency" — it's meant for situations where the heat pump itself cannot operate.
When to Switch to Emergency Heat
Use emergency heat only when your heat pump has physically failed and cannot run — for example, if the outdoor unit is damaged, the compressor has failed, or the unit is completely iced over and the defrost cycle isn't working. Emergency heat keeps your home warm while you wait for repair. Do NOT switch to emergency heat just because it's cold outside. Modern heat pumps, especially cold climate models, are designed to heat efficiently even in sub-freezing temperatures. Running on emergency heat when the heat pump is functional wastes enormous amounts of electricity.
The Cost of Running Emergency Heat
Electric resistance heat is roughly three times more expensive to operate than a heat pump per unit of heating. If your heat pump has a COP (coefficient of performance) of 3.0, it produces three units of heat for every unit of electricity consumed. Emergency heat strips have a COP of 1.0 — they convert electricity to heat at a 1:1 ratio. Running emergency heat for even a few days during a WNC winter can add $100 to $300 to your electric bill. This is why prompt heat pump repair is critical.
Call Us Instead of Staying on Emergency Heat
If you've had to switch to emergency heat because your heat pump isn't working, call Quality Comfort right away. We provide emergency heat pump repair across Western North Carolina. The sooner we get your heat pump running again, the sooner your energy bills return to normal.
HVAC Challenges in Woodfin
Woodfin's rapid development — including the new Woodfin Greenway and river amenities — is attracting both new construction and renovations of older homes. New builds along the French Broad River need properly sized systems that account for the river valley's higher humidity. Reynolds Mountain's hilltop properties face different conditions than the valley floor homes near Riverside Drive, often requiring different HVAC approaches within the same small community.
Seasonal Tip for Woodfin Homeowners
Woodfin's proximity to the French Broad River means higher humidity in summer months. If your home is within a quarter mile of the river, consider a whole-home dehumidifier to supplement your AC system — it reduces the cooling load and prevents the clammy feeling that occurs when AC alone handles dehumidification.

Serving Woodfin & Buncombe County

Serving Woodfin
- 10 minutes north from our Asheville office
- Same-day appointments available
- 24/7 emergency response
- NATE-certified technicians
- Free estimates on installations
- Financing available, subject to credit approval
Neighborhoods We Serve
Woodfin Town Center · Riverside Drive · Reynolds Mountain · Elk Mountain · Stoney Knob
Need help now?
(828) 252-8544FAQ
Frequently Asked Questions About Heat Pump Emergency Heat — When to Use It in Woodfin
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Need Heat Pump Emergency Heat — When to Use It in Woodfin?
Quality Comfort is 10 minutes north away. Call today for fast, professional service.





