At what temperature should I leave my house if the heat dies?

If indoor temps drop below 50°F and you can't maintain safe temperatures with space heaters or a fireplace, consider relocating — especially if you have young children, elderly family members, or pets.

Will my pipes freeze if my heat is off overnight?

If outdoor temps are below 25°F and your heat is off, pipes in exterior walls and uninsulated areas are at risk within 4–6 hours. Keep faucets dripping and cabinet doors open as a precaution.

How fast can you restore heat in an emergency?

We dispatch technicians 24/7 and most emergency heating repairs — especially common failures like ignitors, flame sensors, and breaker issues — are completed within 1–2 hours of arrival.

Heat Not Working in Your House — Emergency Guide

No heat in your house? Emergency steps to stay safe and warm while getting your heating system repaired.

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Professional Heat Not Working in Your House — Emergency Guide in Asheville & Western NC

Immediate Priorities When You Lose Heat

When the heat goes out in your Western North Carolina home during winter, your first priority is keeping your family safe and preventing pipe damage. Indoor temperatures can drop to dangerous levels within hours when it's below freezing outside. Open all faucets to a slow drip to prevent frozen pipes. Close off unused rooms and gather everyone in one space — body heat and a single space heater can keep a room livable. If you have a fireplace, use it.

Protecting Your Home From Cold Damage

Frozen and burst pipes cause thousands of dollars in water damage every winter in WNC. If your heat will be off for more than a few hours and outdoor temps are below 25°F, take action: open cabinet doors under sinks on exterior walls, keep all faucets dripping, and know where your main water shutoff valve is. If you leave the house, set the thermostat to at least 55°F — even if the system isn't working now, it will kick on once repaired and prevent further temperature drop.

Common Causes of Complete Heat Loss

A total loss of heat is usually caused by a tripped breaker, a thermostat failure, a gas supply interruption (for gas furnaces), or a system lockout due to a safety fault. Check your breaker panel and thermostat first. For gas furnaces, make sure other gas appliances (stove, water heater) are working — if they aren't, you may have a gas supply issue. If only the furnace gas is off, the gas valve may have closed or the pilot/ignitor has failed.

Emergency Heating Repair in Western NC

Quality Comfort provides 24/7 emergency heating repair across all of Western North Carolina. When you call, you'll reach a real person who can dispatch a technician immediately. Don't wait until tomorrow — prolonged cold exposure is dangerous, and frozen pipes can cause catastrophic damage. We carry the parts most commonly needed for emergency heating repair on every truck.